FQA

1. Can the good tray fit our product?
We have 6 kinds of good tray option, including, spiral, conveyor belt, direct push, hanging good tray, medicine good tray,
Locker good tray. We can select good tray base on your product dimension and packing.

2. Can we put our logo on the machine?
Yes, we can custom the sticker for you. And for our touch screen vending machine, you can upload your logo and service hot line to the screen.

3. Can I remotely check the inventory and sales data?
Yes, with our smart vending system, all data can be checked from mobile and you can even remote control the machine. For example, cooling system on/off, machine on/off. Remote put the machine out of service and other machine setting.

4. Do your machine accept my country money/currency?
We have bill/ coin/ card/ E-wallet payment option, Currently our payment solution support more then 100 countries, so most likely our machine can support your country money/currency.

5. Do you provide after-sales service/ product warranty?
We provide one year warranty. Free spare parts within one year, and life time remote tech support. We handle software maintain for your machine.

6. How long do you deliver?
For standard machine, lead time is 30-45 days, for custom made machine, please check with our sales team.

7. Why should we buy from you instead of other supplier?
We had exported our machines to more then 50 countries, with high repurchase rate. We representing the highest quality standard of China vending machine. Strong hardware and stable software system.

8. Do you develop the software yourself?
Yes, we have a big software development team. Our R&D staff occupy 40% of the total staff quantity. Both hardware and software, we develop and produce by ourself.

Who We Are

Micron Smart Vending is an award-winning vending machine manufacturer based in China, with over 9 years of experience in delivering intelligent, reliable, and customized vending solutions to clients worldwide.

We provide a complete vending solution, combining advanced vending machine hardware with our proprietary smart vending system powered by IoT and cloud technology. Our mission is to empower businesses to embrace the future of unmanned retail through innovative, user-friendly, and profitable vending solutions.

Why Choose Micron Smart Vending?

• Complete Solution Provider
  We are more than just a vending machine factory — we provide full-system support, from hardware to smart backend management.
• 9 Years of Expertise
  With nearly a decade of industry experience, we specialize in all types of vending machines for food, beverage, retail, healthcare, beauty, and more.
• Global Reach
  Our machines are already operating in over 90 countries, earning trust from international clients in Europe, North America, Southeast Asia, the Middle East, and beyond.
• 30,000+ Machines Delivered
  We have manufactured and deployed more than 30,000 smart vending machines in real-world applications, constantly innovating for better performance and customer satisfaction.
• Smart Vending Powered by IoT
  Our cloud-based vending system enables real-time inventory tracking, remote management, performance analytics, and multi-payment integration — turning traditional vending into a powerful retail tool.
• Customization Accepted
  We offer full OEM & ODM services to meet different industry needs. From hardware to software, we build smart vending machines tailored to your market.

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Visit our YouTube Channel to explore real demos, machine features, and customer applications from around the world.